Frequently asked questions
For English-speaking homeowners, hosts, HOA boards and businesses in Puerto Rico.
Do you serve English-speaking customers in Puerto Rico?
- Yes. Our team communicates in English and Spanish. Documentation, invoices and reports are available in either language.
How often should residential bins be cleaned in PR?
- Monthly is the baseline for standard households. Coastal areas, pets or heavy use warrant bi-weekly service due to tropical humidity accelerating biofilm formation.
Do you cover Airbnb / short-term rental properties?
- Yes. We offer bi-weekly or on-demand cleaning for short-term rentals and property managers with per-visit photo reports for guest-turnover documentation.
Do you provide compliance documentation for HOAs and restaurants?
- Yes. Each service includes an EPA-registered disinfectant record and photo evidence, suitable for municipal sanitation inspections.
What areas do you cover?
- Island-wide: San Juan, Bayamón, Guaynabo, Carolina, Ponce, Caguas, Toa Baja, Toa Alta, Dorado, Trujillo Alto, Cataño, Fajardo, Mayagüez and surrounding municipalities.
How do I request a quote?
- Book service and quotes on our commercial site zramos.com or contact us via WhatsApp at +1-787-538-7106.
Español: Preguntas frecuentes en español